Workplace Ninja Summit 2024: Full Schedule

17:00 CEST

Enriching ServiceNow Data with Microsoft Intune

Monday September 16, 2024 17:00 - 18:00 CEST

Join Greg for an insightful session on integrating Intune with ServiceNow using Out-of-the-Box connectors.
Key Takeaways:
Setting Up the Lab Environment: Step-by-step guidance on preparing your lab for Intune and ServiceNow.
ServiceNow Connector for Intune:
Learn how to configure and utilize this connector to view ServiceNow tickets directly within Intune.
Service Graph Connector for Intune:
Discover how to set up and use this connector to access Intune data within ServiceNow.
Greg's session on Monday will focus on out-of-the-box connectors, while Greg's session on Wednesday will focus on building an integration leveraging Graph and Logic Apps.

Speakers

Greg Ramsey

Dell Distinguished Engineer and Enterprise Architect, Microsoft MVP, Dell technologies

Greg Ramsey is a Senior Distinguished Engineer at Dell Technologies, and a Microsoft MVP in Enterprise Mobility. He has a B.S. in Computer Sciences and Engineering from The Ohio State University and has co-authored many books over the years. Greg is a co-founder of the Ohio SMS Users... Read More →

Enriching ServiceNow Data with Microsoft Intune pptx

Monday September 16, 2024 17:00 - 18:00 CEST
Clubraum 2

Microsoft Intune, ServiceNow

Session format Breakout session (60 min)
Subjects Endpoint Management, Microsoft Intune
Level Intermediate

08:00 CEST

Intune + ServiceNow makes both Admins and Helpdesk Happy!

Wednesday September 18, 2024 08:00 - 09:00 CEST

Clubraum 2

Intune and MSGraph have a lot of data about your estate and the status of your environment. ServiceNow is the tool that many organizations use to handle CMDB, Tickets, and more. In this session, we will show you how to connect these two worlds to enable you to enrich your data in Service Now and automate actions.

What you will learn:
- How to get the right data in front of your service desk to help them resolve issues faster
- Trigger automation using MS Graph to resolve (or at least enrich) ServiceNow tickets
- How to build a custom Logic Apps Connector!

PS: The thinkings in this session might not only apply to ServiceNow

Speakers

Greg Ramsey

Dell Distinguished Engineer and Enterprise Architect, Microsoft MVP, Dell technologies

Intune Plus ServiceNow makes both Admins and Helpdesk Happy! pptx

Wednesday September 18, 2024 08:00 - 09:00 CEST
Clubraum 2

Microsoft Intune, ServiceNow

Session format Breakout session (60 min)
Subjects Automation
Level Intermediate